BuckEye Cam 30 Day Return Policy
(The term “customer” used in this document refers to the end user as well as dealers and distributors. The term “system” includes all cameras, bases and accessories)
The BuckEye Cam system is shipped to the customer once payment has cleared. (in the case of dealers or distributors, once payment terms are set)
The customer has 30 days to return the system whole and intact to ATSI from the time of shipment.
After ATSI has received the system and its condition evaluated, the customer will be refunded the purchase price under the following conditions:
If the system is returned in an acceptable condition, the customer will receive a refund less a 10% re-stocking fee.
If the system is missing parts, refunds will not be issued for those parts.
Damaged items will be refunded at a reduced rate of 25%.
Severely damaged items may be sent back to the customer and a refund refused.
There are NO refunds on shipping and the return shipping is the customer's responsibility.
If ATSI deems the system to be in a condition less than acceptable, ATSI will adjust the refund accordingly and notify the customer of those changes.
Some items may be non-refundable such as high gain antennae, high gain antenna cables and the parabolic grid antennae. Check with ATSI for further details.
Items purchased through dealers/distributors must be returned to the respective dealer/distributor.
